Home care packages
Living at home on your terms – that is what we help you do!
Our personalised home care package support helps you stay at home because we understand your independence is important to you. We know how much you value being surrounded by your belongings, your people and your community in your own home.
Help at home is different for everyone so tell us what you need. A little help in the garden, preparing meals or transport to appointments is only a phone call away.
Because we are part of Monash Health we can also offer a range of specialised health care needs, which our dedicated professionals may provide in your home.
When you contact us your dedicated Care Manager will guide you through the aged care system. If you are not sure what you need, our care team are here for you. We understand your needs, will discuss your options and create a flexible plan that works for you now and in to the future.
If you are caring for an older person who is frail, living with dementia, a disability or ill-health, we are here to help. We are here to guide you through different service options; obtain referrals to health services and connect you to our coordinated social, health and residential care services.
We believe you should spend your money on your care, not administration fees. That’s why we charge some of the lowest administration fees in the industry — so you have more money to spend on what’s important. We don’t charge for phone calls, mileage or exit fees either!
Contact us on 9792 7788 to find out how we can help you.
How do I get aged care services through Monash Health?
The pathway for accessing all government funded aged care services is through My Aged Care. You can contact My Aged Care through their website or by phone.
- Website: www.myagedcare.gov.au
- Phone: 1800 200 422 (Monday – Friday: 8am-8pm; Saturday: 10am – 2pm)
When you call My Aged Care, they will:
- have a chat with you to find out what you need;
- arrange for someone to visit you for a face-to-face chat and assessment of what you want and need;
- let you know if you need to have a financial assessment.
Once the assessment has been completed My Aged Care will let you know the types of help you can get.
If you are struggling with the My Aged Care process, Monash Health’s expert Care Managers can help. Give us a call us on 9792 7788 and let us support you through the process.
If you have a Home Care Package we can help you:
Stay at home with:
- Personal Care
- Transport to appointments
- Meals and preparation
- Equipment to make life easier
Be healthy at home with:
- Health professionals such as physiotherapists and occupational therapists
Stay connected to your community through Transport to community activities